Treated like family

“Experience superb! Nothing is too much trouble for The Hollies staff, who are at all times attentive and caring. This applies to both the physical care and the emotional needs of the residents who are treated like and looked upon as family. For the 17+ months she was there, I always knew that she was being looked after and her self-contentment was obvious when visiting, which I did 4 times a week. I even felt able to go on holiday with a clear conscience! I cannot recommend it too highly!”

– John T, husband of resident (June 2019)

Extremely caring

“The staff are all extremely caring and concerning when my mum is not feeling as good as usual. There is plenty for them to do to keep occupied. There is a good choice of food. The Hollies have recently changed ownership, and they have brought lots of new ideas and activities.”

– Janet G, daughter of resident (August 2019)

"Both my husband was and my uncle is very well cared for."

- G K, Niece of Resident/Service User (independently reviewed by Carehome.co.uk)

"My mother has been in The Hollies care home since December 2020, when it was nearing the end of the first lockdown, due to the Covid 19 pandemic. I myself have never been into the care home due to the national lockdown and stayed away from my mother until it was safer to visit her. When the restrictions were lifted, I was allowed to visit my mother but only as far as the conservatory which is situated at the end of the property. Following all the national guidelines. I can only comment on what I have seen from the conservatory and my mother's appearance, wellbeing and hygiene. I have observed that there seems to be a lack of stimulation and entertainment for the residents and I would love to see some of this in the near future. It must be a very long day from getting out of bed to back to bed just walking around or sitting in a chair, watching television. My mother seems disinterested in television and due to her being very introverted, she tends to sit back and do nothing."

- Dawn R, Daughter of Resident/Service User (independently reviewed by Carehome.co.uk)

"The Hollies is well run and I know that my father is safe and well cared for. Nothing is too much trouble for the staff and they always make me very welcome when I visit Dad. My father enjoys the food and it is varied with regular drinks and snacks throughout the day, in addition to the main meal at lunchtime. I'm always kept informed if there are any issues with Dad and it's never a problem getting through on the telephone, which is very important to a family member. We were all kept informed by phone of any changes to government guidelines during the pandemic."

- M D, Daughter of Resident/Service User (independently reviewed by Carehome.co.uk)